What does a Job Story typically represent in the context of user interactions?

A Job Story represents a specific method to articulate user needs and motivations, particularly within the context of user interactions. Unlike traditional user stories that often follow a template like "As a [type of user], I want [an action] so that [a benefit]," a Job Story focuses on the situation and the job the user is trying to accomplish. It uses a format like "When [situation], I want to [motivation] so I can [expected outcome]."

This structure emphasizes the context and the specific circumstances under which the user desires to achieve a goal, allowing for a more nuanced understanding of user interactions. By concentrating on the job-to-be-done, a Job Story helps teams prioritize and understand features based on user outcomes rather than merely user roles. This makes it especially valuable in agile environments where adapting to user needs promptly can lead to delivering better value.

The other options do not accurately represent the focus of a Job Story. User Stories are wider in scope and often less contextual, Epics represent larger bodies of work that can encompass many user stories or job stories, and Real Example simply does not capture the functional and contextual elements of what a Job Story encompasses.